Warranty and Maintenance

4 YEARS
WARRANTY

Drum Art drums and hardware are guaranteed for 4 years: 2 provided by the retailer as per European regulations, 2 provided by Drum Art. The warranty does not cover damages caused by falls, bumps or carelessness of the instrument.

If you purchased a Drum Art snare drum, but lost the product warranty certificate, download the form to fill out with your instrument’s specifications and data.

Restyling Drum Art

Customer care and restyling

If you have purchased one of our products and would like to receive assistance or request a maintenance or restyling service, write us through the form below: we will email you all the directions on how to proceed.

    NOME*

    COGNOME*

    EMAIL*

    NUMERO DI TELEFONO*

    NEGOZIO DI RIFERIMENTO*

    MODELLO DEL RULLANTE*

    DATA COSTRUZIONE*

    NUMERO DI SERIE*

    TI TROVI BENE CON QUESTO STRUMENTO?*

    NE COMPRERESTI UN ALTRO? Se sì, quale?*

    QUALI ALTRI PRODOTTI TI ASPETTI DA DRUMART?*

    MESSAGGIO

    di aver letto ed accettato l’informativa sulla privacy ai sensi del nuovo regolamento generale sulla protezione dei dati (RGPD) del REG. UE 2016/679 e dopo aver letto l’informativa estesa sulla privacy qui.

    Consenti il trattamento dei Tuoi dati personali per il ricevimento della Newsletter aziendale, di comunicazioni relative a nostri servizi, prodotti, promozioni per finalità di marketing? Leggi qui l'informativa estesa sulla privacy per maggiori dettagli
    Do il consensoNego il consenso

    TIPS TO ALWAYS GET THE MOST OUT OF YOUR "DRUM ART"

    • Be in love with you snare drum
    • Do not expose it to the hot sun for long periods
    • e.g. after soundcheck
    • Do not leave the instrument in humid environments
    • Clean the snare strainer mechanism with a microfibre cloth after use
    • Handle with care

    HOW TO ACHIEVE 100% FROM YOUR "DRUM ART"

    • Check the condition of the batter head
    • Check the condition of the resonant head (very important)
    • Check the condition of the snare wires after 12 months use
    • Check the snare wire tension and setting. This is very important as its is 50% of the snare sound.
    Scroll to Top