If you have purchased a snare drum “First Series” Drum Art, but you have lost the certificate of guarantee of the product, click on the button to download the form to fill out with the characteristics and data of the snare drum.
If you bought a snare drum Drum Art “Fat Boy” Series, but you have lost the certificate of guarantee of the product, click on the button to download the form to fill out with the characteristics and data of the snare drum.
Customer care and restyling
If the musical season has stressed your Drum Art snare drum and you want to bring it back to its original splendor, rely on the make-up of expert hands! If you have purchased one of our products and want to receive assistance or request a maintenance service, write us through the form below: we will send you an email with all the information on how to proceed.
TIPS TO ALWAYS GET THE MOST OUT OF YOUR "DRUM ART"
Be in love with you snare drum
Do not expose it to the hot sun for long periods
e.g. after soundcheck
Do not leave the instrument in humid environments
Clean the snare strainer mechanism with a microfibre cloth after use
Handle with care
HOW TO ACHIEVE 100% FROM YOUR "DRUM ART"
Check the condition of the batter head
Check the condition of the resonant head (very important)
Check the condition of the snare wires after 12 months use
Check the snare wire tension and setting. This is very important as its is 50% of the snare sound.